m Booking Conditions and General Conditions of Carriage

A. Prices
1. Prices are based on known costs as at 1st April 2002.
2. What the price includes is specifically stated in our brochures and leaflets.
3. Tour Prices quoted do not include accommodation, food, fares to /from your pick up/ drop off point, drinks, snacks, entrance fees/ personal items.
4. Road Trip operates a kitty system and this must be paid on the day of departure to the tour host in CASH. The tour kitty prices varied from tour to tour - for up top date prices please see link from the website or ask staff for details. The Kitty will include Accommodation based on standard mixed rooms, Breakfasts, some evening meals and some entrance fees.

B. Bookings
1. Bookings are necessary and can be made by contacting us direct or through our booking agents.
2. A booking is accepted as confirmed when payment for each member of the party is made in full or;
If paying by Cash on the day: A booking is accepted as confirmed if verbal agreement have been reached where by you, the client give Road Trip the authorisation to debit the amount agreed by means of a credit or debit card that you have provided us details of, if full cash payment is not received on the day of travel.
3. All clients who book will have agreed and accepted the cancellation terms stated below
4. Road Trip will not be liable if incorrect details in the form of written conformations of your booking are received by you, the client. Whilst we endeavour to make details on conformations accurate and correct and train our staff to the very best level of competence - some errors may occur. Please be diligent in assessing your confirmation and call a member of the Road Trip staff if there seems to be an inconsistency with what you have verbally agreed and what is received by you in writing. Your ultimate conformation is the verbal contract between yourselves and the Road Trip telephone staff who will make you aware of the tour you book, travelling dates and times and what the tour includes

C. Tickets and confirmations
1. You need an appropriate ticket. Confirmation of booking to travel on a Road Trip tour.
2. For all bookings your email confirmation shall act as your ticket.
3. Where two or more persons are included on the same ticket or booking reference, the person purchasing the ticket or issued with a booking reference shall be deemed to do so on the basis that he acts as an agent for both or all members of the party and accepts these booking conditions on behalf of each member of the party.
4. Tickets are not transferable. They may only be used by the passenger for whom the ticket was bought.
5. Children under 16 years of age are carried at the discretion of Road Trip.

D. Cancellation of bookings and refunds
1. If you have to cancel your booking you must notify us immediately.
2. By making a Road Trip booking you are also guaranteeing to cover the cost of the Road Trip Kitty cost for each member booked on the Trip. 3. Cancellations are validated only when acknowledge by Road Trip (either by verbal agreement or in writing) in the form of a cancellation reference number.
Notice of cancellation and cancellation costs, to which the party is responsible for, who booked the tour is as follows;
More than one week Up to 50 % at discretion
Less than one week 90%
Less than 48 hours 100%
4. We shall not make refunds in any other circumstances. In particular, no refund will be made after the scheduled date or time of departure. Missed departures shall be treated as cancellations. We cannot be responsible for failure of public transport or traffic delays, which may prevent you from taking the tour. We shall try to accommodate you on another tour (subject to availability and a 50 percent surcharge).

E. Responsibilities of the passenger.
1. Passengers should aim to be at the pick up point for their tour at least 10 minutes prior to their scheduled departure time. We cannot guarantee that your seat will not be given to another passenger if you arrive later than the scheduled departure time and no liability will be accepted in such circumstances.
2. Passengers must allow plenty of time for they’re to return in time to connect with other form of transport. We do not accept responsibility for any delays caused by circumstances beyond our control.
3. Passengers are responsible for getting any luggage on or off the mini- coach. Passengers must also look after their luggage and personal effects at all times whilst at the pick up point, at the stops and on the mini - coach.
4. Stops are made during the tour for sightseeing and refreshment. You must return to the mini- coach punctually within the time allowed for those stops. Your mini - coach may have to leave without you if your return is overdue and we shall not be liable for the consequence.

F. Personal luggage and personal effects.
1. Passengers are permitted to carry in the mini - coach one small bag each.
2. Passengers are responsible for their luggage and personal effects at all times whilst at the pick up point, at the stops and in the mini - coach.
3. We will not be liable for loss or damage to luggage or its contents or personal effects resulting from carrying or leaving any luggage or personal effects on our mini - coaches.

G. Accident or Loss
1. We have no liability for loss, damage, delay, inconvenience, or direct or consequential loss, however caused, unless due to our employee’s negligence, in which case our liability is limited to a maximum of the refund of the tour cost.
2. We shall not be liable for any loss, consequential loss, inconvenience or delay arising out of the breakdown or failure of any vehicles or from circumstances beyond our control.

H. Personal Insurance.
1. Personal insurance is not included. Passengers are advised to arrange their own personal insurance cover.
I. Nuisances
1. In the interests of all passengers the following rules apply: -
a) Smoking - you are not permitted to smoke whilst on board our mini - coaches but all tours make frequent stops. You must also regard any No Smoking signs with respect when staying at any of our hostels.
b) Alcoholic drinks - you are not allowed to take into our mini- coaches any alcoholic drinks for the purpose of consuming them, nor to drink such drinks on our mini - coaches or to remain on the vehicle when in the opinion of the driver you are under the influence of alcoholic drink.
c) Drug and Solvent Abuse - you are not permitted to board or remain on board our mini - coaches whilst under the influence of drugs and / or solvents and while staying at any of the Hostels we frequent.
2. Failure to comply with any of the above may result in you being required to leave the mini - coach and tour in the interests of fellow passengers and clients. Should this happen you will not be entitled to any refund or compensation and we shall be under no further obligation or liability to you.

J. Changes to tours and excursions.
1. Every care will be exercised in the arrangement of tours. However, we will not be liable for unexpected and unforeseen circumstances beyond our control.
2 Changes may be made to tours to respond to unexpected and unforeseen circumstances. Your driver has to exercise his/her discretion on the effects, which these may have on the tour.
3. If we fail for whatever reason within our control to complete a tour we will provide suitable alternative transport but our liability shall be limited to the cost of providing transport to the agreed drop off points. We have no liability for any loss, damage, delay, inconvenience or direct or consequential loss.
4. Each tour operates subject to sufficient demand. We reserve the right to cancel or alter arrangements. In this event all monies paid will be refunded.
5. In the event that an advertised place of interest shall be closed every endeavour shall be made to substitute an alternative but the company reserves the right to cancel or alter arrangements.
6. The published pick up and drop off times are approximate only. We do not undertake that tours will start or return at the times specified in our brochures and leaflets. We have no liability for any loss, damage, delay, inconvenience or direct or consequential loss caused as a result of the late departure or return of a tour.

K. General Conditions
1. No servant or agent of ours can vary our conditions and any such purported variation shall be of no effect unless it has been signed by one of the Partners of Road Trip.
2. We may at our discretion require any person to withdraw from any tour at any time if we deem their acts offensive or a nuisance to other passengers. Should this happen you will not be entitled to any refund or compensation and we shall be under no further obligation or liability to you.
3. Any complaint should, in the first instance be communicated the driver or tour guide. Should the matter remain unresolved then passengers must report the matter to Road Trip without delay with confirmation in writing not later than 7 days from the return of the tour.

L. Governing Law
1. English Law shall govern these conditions in all respects. Any passenger bringing any action against us submits to the jurisdiction of the English Courts.

Road Trip is the Trading name for My Trip LTD, 501 International House, 223 Regent St, London, W1B 2EB